marketing-insights-Andrew-McFayden

Bringing over 20 years experience in Sales and Customer Service, ‘going the extra mile’ and exceeding expectations are part of the professional ethos Andrew brings with him to any engagement as our Marketing and Sales Insight Consultant.

Andrew’s experience extends across IT, FMCG, and the automotive, construction, and real estate sectors. He possesses a keen understanding of how to build customer confidence and satisfaction on all levels from both a pre- and post- sales position, while his creative and engaging character encourages positive client relationships.

During his time working for leading registrars, he has an excellent understanding of the Domain Name industry, including hosting and SSLs. Andrew prides himself on his process improvement, communication, work ethic and problem resolution capabilities. These skills and his experiences combine successfully to produce opportunities and end results which benefit all parties.

Key Skills and Experience:

  • Enterprise-level customer service and sales professional

    Enterprise-level customer service and sales professional

  • Exposure and experience with multiple sales verticals

    Exposure and experience with multiple sales verticals

  • Promoting and managing the lead generation / development / nurture process

    Promoting and managing the lead generation / development / nurture process

  • Pre- and post- sales support

    Pre- and post- sales support

  • Sales script writing

    Sales script writing

  • Process development and documentation

    Process development and documentation

  • Enterprise Account Management

    Enterprise Account Management

  • Domain, DNS, SSL expertise

    Domain, DNS, SSL expertise